At Sol Tanning & Beauty, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our salon, website, or interact with us in any way. Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
We may collect the following types of information when you visit our salon, use our website, or communicate with us:
- Personal Information: This includes your name, email address, phone number, address, date of birth, and other information you provide when booking an appointment, signing up for newsletters, or filling out forms.
- Financial Information: If you make a payment through our website or in-store, we collect payment details such as credit card information, billing address, and transaction data.
- Service Information: Details about the services you’ve booked or received, including tanning sessions, beauty treatments, and purchase history.
- Technical Data: This includes your IP address, browser type, operating system, and browsing patterns when you interact with our website.
2. How We Use Your Information
We use your information in the following ways:
- To Provide Services: To schedule appointments, confirm bookings, process payments, and deliver personalized beauty and tanning services.
- Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, and updates about new products, services, and special offers.
- Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
- Improvement of Services: To enhance and personalize your experience at Sol Tanning & Beauty by analyzing customer feedback and preferences.
- Legal and Compliance: To comply with legal obligations, protect our rights, and prevent fraud.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, such as payment processors and email marketing services, to facilitate our services.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government inquiry.
- Business Transfers: If Sol Tanning & Beauty undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Data Security
We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you and request corrections if needed.
- Data Deletion: You may request that we delete your personal information, subject to certain legal limitations.
- Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze traffic. You can adjust your browser settings to refuse cookies, but this may limit certain features on our website.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website or contacting you directly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Sol Tanning & Beauty
info@soltanning.com.au